Need Help Paying Your Medical Bill?
Cleveland Clinic offers flexible payment plan options to help make managing healthcare expenses easier. Depending on your balance and eligibility, you may qualify for either a Cleveland Clinic-funded payment plan or a PayZen-financed payment plan.
Payment Plan Benefits
- Interest-free payment options may be available.
- Convenient monthly payments.
- Easy enrollment through Cleveland Clinic payment platform.
- Automatic payment scheduling for added convenience.
- Secure payment processing and account management.
- Ability to manage payment plans online through MyChart and other self-service tools.
Available Payment Plan Options
Cleveland Clinic Payment Plans
Eligible patient balances may qualify for a Cleveland Clinic-funded payment plan with no interest charges, flexible monthly payment options, automatic payments, and the ability to update eligible balances as new patient responsibility amounts become due.
PayZen Payment Plans
Patients who need additional flexibility may qualify for a PayZen payment plan offering extended terms.
FAQs
Are Collection Agency balances eligible for the Cleveland Clinic payment plan?
Collection Agency balances are not eligible for the Cleveland Clinic payment plan.
When is my first payment due?
When you set up a self-service payment plan in MyChart, you can choose your first payment date at that time.
Are balances that were part of a cancelled payment plan eligible to be included on a new payment plan?
Balances that were part of a cancelled payment plan are not eligible to be included on new payment plans.
What types of balances are eligible to be included in a payment plan?
Only patient balances can be set up on a plan, no insurance balances can be included.
Can I set up a payment plan for multiple family members?
You can set up a payment plan for family members on your account. You’ll find their balances in the payment plan section of your MyChart account summary. Use the blue button to enroll in one payment plan for all eligible balances.
Are payment plans ever cancelled?
Yes, if the monthly minimum payment is not received within 60 days, the payment plan will be cancelled.
What happens to balances from cancelled payment plans?
Balances will follow our normal aging process, and if not paid, will be sent to collections.
Questions?
If you have any questions about the Cleveland Clinic Payment Plan, please contact Cleveland Clinic Customer Service Monday-Thursday 8 a.m. - 6 p.m., and Friday 8 a.m. - 4:30 p.m. EST. at 866.621.6385.
Need help paying your medical bills? View information about our financial assistance policies online.
